Jeremy Stein - Brain

« Excel VBA function displays “#value!” on open, but works when recalculated

PowerShell script to archive old files »

Can’t e-file NY taxes with H&R Block at Home

When you try to e-file your H&R Block At Home taxes for New York State, you get the following error:

We and the New York tax office are hard at work getting state e-filing ready for you. You’ll need a state update to e-file. Check for an update on or before [date]

where [date] is today or tomorrow. Every day H&R Block moves it back one day. There is apparently no customer support or vendor-supported forums. H&R Block gives no indication when it will be ready.

I wonder whether I made a mistake switching from TurboTax to save $10.

I called customer support and after a 15-minute wait I was told that it would be ready on the date in the notification message. Ha!

Update Feb 14:

H&R Block has updated the message to this:

H&R Block and the New York tax office are working hard to get state e-filing ready for you. You’ll need a state update to e-file, and we’ll post the update as soon as e-file is ready. Thank you for your patience. This message is current as [recent date/time]

That seems like an improvement. The estimated update ready time is now set to Feb 15.

Update Feb 15:

The New York Status update is ready. You can now e-file for New York.

February 7, 2013 7 Comments.

7 Comments

1. tara replied:
   

   SAME ISSUE – ABSOLUTELY RIDICULOUS

   February 8th, 2013 at 5:23 pm. Permalink.

2. Josh replied:
   

   Anyone get a fix for this yet?

   February 12th, 2013 at 11:23 am. Permalink.

3. Ray replied:
   

   Exact same problem. This will be my last year on H&R block.

   February 13th, 2013 at 9:26 pm. Permalink.

4. Joe replied:
   

   I’m having the exact same issue. Anyone found a solution yet?

   February 14th, 2013 at 12:56 pm. Permalink.

5. Jeremy replied:
   

   I think the options are wait or buy TurboTax. 🙁

   My feeling is that as more and more people finish their taxes, H&R Block will be getting more pressure to finish this. I would be surprised if their not done by the end of the month.

   February 14th, 2013 at 1:23 pm. Permalink.

6. Deran replied:
   

   I called H&R Block and demanded my money back (and got it). This problem, and the lack of response from them, is absolutely unacceptable.

   February 14th, 2013 at 3:36 pm. Permalink.

7. FedUp replied:
   

   Same story with 2016! I am not buying HR block any more!

   February 1st, 2017 at 12:34 pm. Permalink.

« Excel VBA function displays “#value!” on open, but works when recalculated

PowerShell script to archive old files »

• Terms of Use
• Privacy Policy